Think back to the days when you were a student and the classes you enjoyed the most. Chances are that it was the teacher handling the subject who made it so much fun to learn. When it comes to training at the workplace too, a trainer plays a very important role in the effectiveness of training. Leadership training programs can be rigorous in the sense that they require individuals to delve deep within and this process becomes truly productive when guided by a motivating and mindful trainer.
What Good Trainers Do
Most importantly, good trainers prepare well. They plan out training sessions taking the participants’ needs into account, and set clear goals on what is to be achieved. They use a combination of training techniques to keep participants engaged and interested in learning and continually participating in the training. They remain open to suggestions and are willing to tweak their sessions as required, based on ongoing feedback. They let the participants take center stage, free to do their learning at a comfortable pace, but remain ever available to provide guidance to those who ask for it. Effective trainers identify the unstated sensitive issues in the minds of those seeking leadership training and address these, often without any overt comments that may embarrass the participants.
What Good Trainers Don’t Do
Good trainers never try to force too much theoretical information down the participants’ throat. They do not indulge in long-drawn oratory that may dazzle the audience but leave nothing for them to contribute. They always respect their participants’ as well as their own time, and immediately address unprofessional behavior or stray discussions that cause focus to wander. Effective trainers never rely solely on their speaking skills; they realize the truth of what Confucius said: “I hear, I know. I see, I remember. I do, I understand.” Whatever the circumstances, good trainers never say or do anything that embarrasses any participant. They always remain watchful of the impact of a question on an individual and if they sense hesitation, they do not push the point in public. They never use humor that can hurt cultural sensibilities or try to evoke laughs by targeting a particular person or community.
Handled the right way, leadership training programs are an important tool to impart skills to employees ready to move to the higher levels. For such training to be truly effective, it is important to use trainers who not only convey the training concepts, but also help to build self-worth in the participants.