You may be a fresher looking out for gaining an entry into the corporate world. You could be someone in the early or mid- managerial level looking for a change of job. Or you could be scouting for a leadership position. Irrespective of your education, background or experience, the first impression in a job interview is created by your communication prowess.
Today’s job market requires people who can draft clean and crisp e-mails, deliver great presentations and be great team players. All of the above require great language skills and that includes good comprehension, vocabulary and grammar in the English language.
Why is communication so important?
Trust is built through communication.
- It is important to trust the people and the organisation you work for. The extent of trust that an employee has on an employer and the brand determines the level of engagement and satisfaction. Productive employees are found to be high on organisational citizenship.
- Every message that is delivered to an employee should be drafted with utmost care and interpersonal communication within hierarchies as well as between functional areas are crucial to trust building. Recruiters realise the role that communication plays in building organisational trust and hence focus on whether a prospective candidate can build trust through communication.
Teams are built through communication.
- Team building is no simple task. Though there are innumerable components that go into building a cohesive team the common thread is communication. The “Five Behaviours of a Cohesive Team” which is a popular assessment tool for team cohesion lists out five ingredients of a cohesive team – trust, healthy conflict, commitment, accountability and results.
- The common thread that binds all the five is communication which is a basic requisite for building trust, fostering healthy conflicts, achieving commitment, creating accountability and delivering results. In teams both intrapersonal and interpersonal communication is crucial.
Simplified communication gives better clarity to goals.
- The key to goal setting is simple and easy to understand communication.
- Goals should be defined in short sentences, minimal usage of jargons and language that is easy to understand.
- Simplicity leads to focus which in turn increases clarity of purpose and minimises confusion.
- Complex communication creates discomfort and leads to distrust.
- People generally do not follow instruction which they perceive as double speak.
Insensitive or biased communication leads to adversities.
- As the world shrinks into a single market culturally sensitive communication is a mandate. Loaded statements, biased remarks or insensitive comments can lead to major issues at the workplace.
- Today’s recruiter looks for not just great communication but also for cultural sensitivity. It is important to understand and appreciate the similarities and differences that make each individual unique and to adapt communication accordingly.
- The Central Test Business English Test can help interviewers evaluate the language skills of a respondent during the recruitment process. The test evaluates an individual on his or her comprehension skills, vocabulary and grammar and has got specific focus on business communication.