Body Language

Good communication forms the basis of any successful relationship both in the personal as well as professional domains. But it would be wrong to say that this communication is only done using words. In fact humans have a very strong non verbalcommunication pattern, and many experts believe that we majorly use our body as means to convey some message or to communicate. Such communications include body language, gestures, facial expressions, eye contact, posture and even voice modulation. Soft skill trainings usually emphasize on the ability to understand and utilize this aspect of human behavior to convey messages and express thoughts. Not only this, but it also helps in navigating difficult situations and develop healthier relationships.

More often than not the body language of a person and other non verbal messages help understand the persona and differentiate between what is true and what is not because such communication seldom lies. So if any time one happens to witness a person whose body language does not endorse what he verbally says then the other person is forced to choose between believing one of the two communications and usually people end up believing the non verbal one. This is a universal truth. Soft skill trainings try to drill home this point and encourage the trainees to be more receptive towards such interaction and understand it.

Apart from body language, facial expressions, posture and gestures form an integral part of these non verbal interactions. A careful understanding of these is also required because such behaviors change from culture to culture as well. Often what is considered to be a welcome gesture in one culture is taken as an offence in the other. For e.g. standing or talking at close distances is a practice very fondly followed in some countries like that of Latin America, whereas in countries of the north America or Europe people will not be comfortable with this at all, they prefer to keep a distance. So it is always advisable to have some knowledge of non verbal behavior in other cultures as well especially for those who are in constant interaction with people of those cultures.

Usually body movements or posture gives an idea about the state of the mind of the person whether he or she is relaxed or tensed or impatient or irritated or thoughtful etc. Similarly the eyes convey a lot of messages regarding attraction or affection or animosity, hostility or love or hatred etc. The touch can also be a great indicator of the other person’s feelings. For e.g. consider a hand shake, a firm handshake shows interest whereas a slack one signifies laziness or that the person is disinterested. A warm hug or patronizing pats on the head all have their own significance in their realm of communication. The voice is also a great non verbal indicator although it is related to words but in a totally different way. Part from listening to what we speak people also read our voices, i.e. they reassure the meaning of the words with the tone. A voice can be sarcastic, angry, affectionate or confident. All these are various ways in which a person communicates.

So understanding the non-verbal communication pattern helps in making a person a better communicator and a better manager all at the same time. When we say better manager, we mean a manager of people, time, resources and everything else that matters. It is also interesting to study and learn, quite unlike anything boring.

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How To Hold Meetings

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About Time Management

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Are You A Boss Or A Leader

All offices have managers and bosses, but very few of them have leaders to whom everyone can look up. Leadership training can bring about such a great change in your style of functioning that you no longer need to breathe down your subordinates necks to ensure they do the right thing – they do them perfectly by their own free will.

Importance of a good leader

The right form of leadership is what ensures a company’s long term development and growth. A leader impresses several positive ethics on employees that help them develop qualitatively, taking the organization to a whole new level of success. Since employees are the fuel on which a company runs, efficient employees mean better output. This is where leadership training is important to be able to harness the capabilities of the entire work team.

Leaders come across as friendly, dependable and approachable whereas bosses present a more conceited and selfish picture. When you are a leader, you grow, your company grows and your employees grow along with you. When you are a boss, you grow alone.

Character traits of a boss

Check if any of the traits mentioned below apply to you and you’ll know if you are a boss who needs leadership training to make the transition to being a leader.

  1. You enjoy wielding power, sometimes even unnecessarily
  2. You try to exploit people’s, even if it creates problems for them
  3. You like the sound of your own voice and are averse to listening
  4. You don’t bother to appreciate people for jobs well done
  5. You hog credit that is not truly yours
  6. You do not care about those who are not the brightest
  7. You are only bothered about things that you deem are important
  8. You do not spare time to discuss employee concerns
  9. You do not try to connect directly with individuals or figure out ways to motivate them

A leader speaks in terms of ‘we’ while a boss speaks in terms of ‘I’. Leadership training helps you look at the bigger picture, transcending the minutiae of power, credit and money. A boss can only wield power and authority but with the right form of leadership training, he can also learn to command his people’s love and respect.

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Dealing With Low Self-esteem

You walk into a colleague’s office to discuss an upcoming executive coaching program and five minutes later, he walks out to talk to someone, leaving you stranded for a good 15 minutes. In this situation, some people think, “How dare he do that!”; a few use the time to just relax or get some other jobs done and many people think the boss is trying to put them down, or that he does not give them respect. If you think like the last category mentioned here, chances are you have a low self-esteem and before long, it will affect your professional and personal relationships.

About Self-esteem

The term self-esteem refers to how you view yourself, your capabilities and your weaknesses. People with good self-esteem believe that they are good enough for others to respect. Those with low self-esteem believe they are lacking in some way. Self-esteem is shaped by the constant feedback you receive from the family, neighbors, friends and peers right from childhood. Besides, your experiences and interactions with others at school, home, in social situations and at the workplace also color your thinking. Executive coaching programs are an effective tool to learn how to control your negative thoughts and improve your self-esteem.

Dealing with Low Self-esteem

Low self-esteem can keep you away from professional success as well as enriching, healthy relationships. During executive coaching training sessions, you will learn about

1. How to identify the situations that make you feel low – a meeting with the boss, a social interaction, a family get together or dealing            with change.

2. The way to keep a watch over what you think and say to yourself in different situations.

3. How to analyze each of your negative thoughts.

4. Finding ways to speak to yourself positively and accept that it is okay to make mistakes sometimes.

5. How to find something to appreciate in yourself and hold on to that positivity to make the necessary change.

In order to build your self-esteem, it is important to minimize your interactions with people who speak in a manner that erodes your self-esteem. Participating in our executive coaching sessions can help you learn how to concentrate on living life on your own terms focusing on the goals you seek to achieve.

The Strengthscape offers executive coaching, leadership development and outbound training programs in India. 

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Deal With Office Gossip

Gossip in office is something that is natural, given the way people like to swap information about others. However, when it starts getting nastily personal and aims at casting someone in a bad light, you have to step in to rein in the gossipers. An important part of executive development is learning to maintain a professional demeanor at the office and you need to impress this on your team by taking speedy action to stem the gossip. Here is a step-wise guide on how to go about this.

  1. Identify if there is some truth behind the stories you hear and get factual information on this issue.
  2. Have a closed-door meeting with the persons who are the source of the gossip. Ask them to give an explanation of why they are saying the things they are. Maintain a positive attitude towards the gossipers; if you are committed to real executive development, you need to provide your employees opportunities to overcome their weaknesses. Check if a gossiper feels hurt because he or she missed a promotion, or feels discriminated against.
  3. Say that you are planning to take up this issue with the person whom the gossiper is targeting. Most people who gossip are attention-seekers and will back down when you call their bluff.
  4. Assess if there is some underlying workplace issue such as insufficient or hostile communication or a lack of trust that is triggering this response from the gossiper. Consider holding a soft skill training or executive development program for your office staff to help improve employee morale.
  5. Include a point on office gossip in your company policy. Have it specified in black and white what you consider gossip and provide specific information on how your office will handle it.

Every organization has its own version of office politics, given the competitive nature of employees. As a leader or someone with leadership aspirations, you need to make sure that you do not join in with the office gossip even unknowingly. An important lesson in executive development is to always be watchful of how you talk about someone personally in the workplace.

You may not be able to put a complete end to office gossip but by dealing with it intelligently, you can certainly prevent it from becoming a spiteful and disruptive force that causes ill will among employees.

The Strengthscape designs and delivers customized soft skill training programs across India. Our program in emotional intelligence is highly innovative, full of fun and helps build a high performance team. We bring the best of facilitation techniques and subject matter expertise to make the intervention truely memorable. We provide services in all major indian cities including New Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Ahmedabad and many more.

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Signs Of An Insecure Leader

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Safety In OBT

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Communication has always played an important role in building relationships in personal as well as on the professional level.  Emotionally intelligent conversations helps to build relationship based on the foundation of trust and mutual respect.

A harmonious environment is often regarded as very fertile ground for constructive ideas to flourish .It helps individuals to build interpersonal bonds, which strengths their mutual relationship in the long run.

Exercising patience in hearing a person out, without being judgmental is one of the basic steps, of engaging in a emotionally intelligent conversation. Emotionally intelligence conversation is all about creating a cordial work atmosphere by helping others to realize their true potential. Modern workplaces are filled with office politics, which often results in stress and frustration which decreases the creative potential of an individual. Under such circumstances it is important to have a emotionally intelligent leader, who can guide and motivate his subordinates and create a congeal workplace environment for everyone. Emotional intelligence is instrumental in enhancing the creative side of a person’s character. It helps him to stay motivated and develop positive goals, without hampering the interest of any employee or the company in general.
  • Soft skill training programs lay a great deal of importance in developing emotional intelligence. Effective communication can help a person to modify many tensed situations, without losing temper. Effective communication helps a person to learn the skills of anger management, which is often regarded as the corner stone of leadership training courses.  
  • Communicating in a emotionally intelligent way is a skill, which can be taught with the help of proper soft skill training. These kinds of training and development programs help to make an individual more dynamic in his approach towards life. It teaches him the basics of survival, overcoming the walls created by frustration and despair.  Emotionally intelligent communication skills increase the worth of an individual both inside as well as outside the boardroom.
  •  The soft skills industry in our country is in its nascent stage, however with the entry of many global multinationals , it is expected that by imparting proper soft skill training, we will have many emotionally intelligent professionals who will design the future of India.
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Training On EI

Emotional intelligence is regarded as a person’s ability to understand the emotional behavior of the people around him, It helps an individual to work in a co-operative environment, with his fellow beings .

If you are blessed with high level of Emotional intelligence, it is very likely that you will have a certain level of self control. It will then become really easy to maintain social relations at all levels. A good Emotional intelligence level is often regarded as the main reason behind some people having better communication skills than others. Good communication skill in return helps a person to analyze problem more effectively.

Problem analyzing skills is often regarded as one of the main qualities which a leader should posses.  Problem analysis and solution finding has always played an important role in leadership training program.
The need for soft skills training is considerably minimized, if a person has high level of emotional intelligence. This quality makes him a loyal employee of the organization. Emotionally intelligent people are capable of giving other members of the organization soft skill training, which in turn can increase the level of their emotional intelligence.

An emotionally intelligent person is an asset for the company who can manage his own temperament and helps his colleagues to do the same. He also has high degree of acceptance among his colleagues; owing to his congeal nature and mentoring abilities.
Traditionally, it was always believed that, shrewd practical sense is the essence behind major and successful business decisions.

With the changes in time, people have realized the importance of emotions intelligence, which now occupies a place of considerable importance in any soft skills training and development courses.

Traditionally, our country has always been a pool of technical knowledge and expertise. However with the advent of concepts like globalization and linearization, the need to have soft skills has become an important factor in determining a person’s level of professional success.  Indian government is increasingly emphasizing the need for soft skill India training, which is needed to maintain a competitive edge over other rival economics.

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