Proficiency in the English language is considered by many to be one of the critical aspects of professional success. This observation is correct. There are a few reasons behind this, first organizations rely upon effective communication for achieving their goals, most organizations being multicultural and multilingual rely on the English language for this communication and people with good command over the English language tend to create a better first impression and many times gain professional success.
So what are the basics of the English language?
- Grammar – The first important skill for the English language is Grammar. We cannot be too fussy about grammatical accuracy in business communication, but basic errors in grammar reflects on your level of professionalism. More importantly sometimes these errors can lead to miscommunication. The components of grammar that require special attention are usage of tenses, prepositions, subject-verb agreement and articles. We tend to restrict these skills to classroom learning, however their application should be a key skill to acquire.
- Vocabulary – The second critical aspect of language proficiency is Vocabulary. This refers to knowledge of words used. Again, gaining complete knowledge of the English vocabulary is almost impossible, you will always encounter a word that you don’t know. However, having a good vocabulary will help you gaining effective speaking and writing skills. Vocabulary also enhances your comprehension power. The most effective strategy to build vocabulary is to Read! The more you read you will come across a variety of different words, learning their usage and meaning will enhance your vocabulary. However using these words after learning is even more important, otherwise they will be lost.
- Diction – The third aspect of the language skill is Diction. This deals with how a person speaks in terms of articulation, pronunciation and accent. These skills are acquired with a great deal of practice. They are the most underrated out of the three skills but are very important in creating impactful oral communication. Articulation comprises of rate of speech, tone, volume, stress and pause. Most of these are influenced by our culture and therefore difficult to change, but with practice and exposure to a variety of diction, we can learn universally acceptable diction skills. The idea of right diction is not to follow a certain accent, but to be understood by all.
Learning these skills requires a great deal of effort and commitment. These skills cannot be acquired overnight, they require learning and practice over a long period of time. However, considering the importance of these skills it should be our aim to master them.
The BizComm Model of Strengthcape deals with Language Proficiency and other relevant topics.